WhatsApp Business API
Integrate WhatsApp Business API into your multichannel marketing strategy.
Improve your customer service and stand out in today's competitive market.
Provide your customers with an exceptional and distinctive experience by being able to communicate with you through the most popular messaging app, WhatsApp.
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Discover now how to start using WhatsApp in your business with the support of our experts.
What is WhatsApp Business API ?
WhatsApp Business API is a communication channel that facilitates automated, direct, personalized, and large-scale communication with your customers.
Through WhatsApp you can have real-time conversations with your customers, regardless of their geographic location. Send more attractive mass communications, including images, videos, location, documents, or buttons, offering a more interactive experience.
98% open rate
of WhatsApp messages
+ 2 billion users,
around 33% of the world population
42 million messages
sent each day
Average of 38 minutes a day
in the use of this channel
76% of users
from WhatsApp wants to communicate with businesses
Key results for companies using WhatsApp
Use WhatsApp Business API to boost your business
Discover the use of WhatsApp for businesses.
Implement WhatsApp business platform in your business strategy
Integrating WhatsApp for business into your communication strategy requires careful planning and a strategic approach.
It is crucial to have an expert team in communication technologies and digital marketing like 360nrs to ensure effective implementation in line with WhatsApp regulations.
Introduce WhatsApp for business and maximize your multichannel strategy with the world's most popular instant messaging app.
WhatsApp API provides you with the tools you need to increase interaction and improve the efficiency of your customer service:
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WhatsApp Marketing
Boost your promotional communication with WhatsApp Business API, the perfect tool for creating impactful messages.
Establish a direct and personalized communication with your audience to inform about promotions, announce the launch of new services and increase the sales of your products.
With WhatsApp Business reach your customers in an effective and attractive way.
Send captivating campaigns, share visually appealing offers and encourage direct interaction with your customers. Your WhatsApp messages can include images, videos, buttons, locations and direct links to your website.
Customer service with WhatsApp Business API
Optimize your customer service with WhatsApp Business API and provide immediate assistance to your customers.
WhatsApp has become an essential tool for customer service.
Now, you have the ability to respond agilely to conversations with your customers.
Elevate the quality of your support service, providing your customers with immediate assistance.
The immediacy of WhatsApp Business API allows you to always be available, building solid relationships and fostering trust in your brand.
Furthermore, it will help you to know firsthand the opinions of your customers.
Sending reminders, notifications, and transactional messages through WhatsApp Business API
Carry out the sending of transactional messages, such as registration confirmations, double factor authentication, and order receipt confirmations.
Keep your customers informed at all times through reminders and instant notifications.
Whether reminding important appointments, providing crucial updates, confirming orders and deliveries, or sharing relevant information, it directly connects with your audience agilely and effectively.
Thanks to WhatsApp, your customers can:
Register now and boost your business through WhatsApp messages Enjoy FREE BALANCE without hidden costs and without commitment.
Analyze and optimize your WhatsApp campaigns
Examine in detail all the interactions of your users, obtain valuable reports with which you will be able to optimize your campaigns, create new ones based on your results and increase your sales.
Complete message statistics sent, delivered, rejected, read, and clicks within a specific time range.
Know the specific interaction for each button.
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Try our platform and start sending your campaigns via WhatsApp!
Frequently asked questions about WhatsApp Business API from 360nrs
Answer all your questions about WhatsApp Business API
WhatsApp Business API is an advanced solution that allows companies to communicate with their customers in an automated and personalized way on a large scale, offering features such as multimedia sends, interactive chats, and automated messages
You can implement the WhatsApp Business API by integrating it into your CRM system or any other business platform to automate communications, manage customer inquiries, and send important notifications efficiently.
The WhatsApp business chat provides a direct and personalized channel to interact with customers, offering a high open rate and the ability to send multimedia-rich messages, significantly improving engagement.
The WhatsApp Business API allows you to set up automated WhatsApp Business messages, such as initial greetings, responses to frequently asked questions, and transactional notifications, improving customer service efficiency.
To use the WhatsApp Business API, you only need a verified business account and a phone number capable of receiving calls or SMS, whether mobile or landline.
A WhatsApp API chatbot can automatically handle common queries, offer instant responses 24/7, and escalate more complex cases to human agents, increasing the speed and quality of customer service.
Yes, you can integrate WhatsApp Web Business into your digital marketing strategy to manage communications and campaigns directly from a web browser, facilitating team collaboration and large-scale message management.
WABA (WhatsApp Business API) allows companies to send global communications through WhatsApp, leveraging its worldwide reach to interact with customers in real-time, making it ideal for marketing campaigns and customer support.
WABA offers unique features such as mass messaging, support for multimedia messages, integration of interactive buttons, and response automation, making it a powerful tool for business communication.
The official WhatsApp API allows you to customize and automate marketing campaigns, using approved templates to send offers, updates, and promotions directly to customers' phones, increasing campaign effectiveness.