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Automatic transactional calls
Send Voice communications via API to mobile and landline phones.
With our Voice API you will be able to integrate directly and efectively automated voice calls for funny marketing campaigns or critical communications such as verification codes, emergency warnings, appointments or dates confirmations.
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Give your customers the superpower of interaction
Integrate automated voice calls in less than 3 hours.
Voice APIs
Through our Voice APIs you can integrate this powerful channel into your own software simply, efficiently, and securely.
Technical compatibility
Our APIs adapt to your programming language with hundreds of samples to make it very easy for you.
High-value features at a few cents per call The calls that are not answered will not be billed.
Reach 100% of your database with voice messages
Voice messages and interactive voice calls are ideal for impacting your landline and mobile database.
Furthermore, our exclusive retry policy will guarantee an answering rate of above 20% for your marketing campaigns and above the 90% for Transactional Voice calls.
Increase the interaction with your clients
Keypad interaction system.
Through the keybord dialing interaction system you will provide your customers the option of being able to interact with your message: pass him to an agent, repeat the activation code or evaluate the service, among many other options.
Measure and store the answers of your audio campaigns
Receive all the notifications of answered calls and interactions of keypad through API to feed your databases.
We will provide you with valuable information about who has answered each call, during how much time and which options of the keypad were used.
We provide you with an impeccable and secure communication service, effectively integrated into your system so that your customers receive the information they need at the right time.
Send activation codes and passwords.
Alerts and notifications.
Confirm reservations or appointments.
Inform about the status of contracted products.
Notify contract expirations.
Send valuable feedback surveys.
Filter calls interested in new products or services.
Manage unpaid invoices and incidents.
Example of use of the transactional calls
The "interactive automated call" campaigns have uncountable applications. We show you some.
Calls for appointments management
Reduce the cost of time using the interactive voice calls to generate all kind of appointments. Complete your agenda or reduce the one-time unsuscriptions with this template.
Logistics and urgent notices
Make sure your employees or customers are informed of last minute changes automatically, through the most appropriate channel for them: calls.
Valuation surveys
Set the value of your customers by conducting surveys on your services automatically, and analyze all responses from the statistics panel.
Payments and invoicing management
Automate the payment reminders or issues with the invoicing using the payments template. Start to obtain benefits automatically.
Reminder calls
Optimize your employees' time using the Reminders option. Start taking care of your clients in the more efficient way for your business.
Funny campaigns
Create brand memory and obtain benefits automatically. Make that your interactive voice campaigns gain the attention of the recipient awakening the most creative side.
Call center
Reduce the Call Center costs. Provide a Customer Support service of an excellent quality, directed to the sales agents in the really interested cases in the service/product.
Customized promotions
Save costs with simultaneous and personalized calls to report a specific product or promotion.
PIN confirmation calls
Maximum security to verify and inform the registration or activation codes through automatic calls.
20 years providing direct and quality B2C connections Contact your clients in a more personal and direct way.
What makes unique our automatic transaction calls?
Retry policy
Until 10 call retries to guarantee the highest answer rate.
Interactions of the keyboard
Multiple possibilities of keyboard interaction to supply your customers with the maximum interaction capacity.
Schedule
Of your shipment for a specific day or time at different time slots.
Customized voices
It includes a portfolio of more than 20 voices so that you can choose the one that adapts better to your message, and you will also be able yo use your own audio file.
Customization
You will be able to customize each campaign, choosing the template, name of campaign, sender, etc.
Filter to your Call Center
Filter hot calls to your call center and fragment the sending to avoid saturation.
Maximum security ISO 27001
To guarantee safety and quality, a series of measures and certifications (ISO 27001) have been implemented that provide a guarantee that the main regulations on quality and safety are complied with.
We offer maximum security for our servers, privacy of our clients' databases, delivery guarantees, and a series of action protocols for risk situations.
Service Level Agreement
We provide a continuity of service higher than 99,9%.
24/7 assistance
With the aim of always guaranteeing the highest standards of quality and service, our team provides 24/7 attention, including weekends and holidays.
Custom development
We have available technical development team to attend the requests and suggestions of our clients.
Ticket management
We compromise to open an investigation and give answer to all tickets in a maximum period of 24h.
100% real commitment
Try our platform without commitment and perform tests without costs
Be free! Hire our service with no commitment.
Frequently asked questions about transactional automated calls from 360nrs
Answer all your questions about using our automated calling system
Transactional Voice refers to the use of automated calls to send critical communications such as transaction confirmations, emergency notices, and verification codes directly to mobile and landline phones, ensuring efficient and secure delivery of important messages.
Transactional IVR automates interaction during calls, allowing users to respond via keypad or voice to specific prompts, improving the efficiency of the verification and confirmation process, reducing the need for human intervention.
Integrating conversational IVR into transactional voice strategies allows for more natural and adaptive communication with users, facilitating a better customer experience and greater efficiency in call management thanks to the system's ability to understand and process natural language responses.
The main difference with voice compared to other channels like SMS or WhatsApp is that you can impact your entire database, whether mobile or landline numbers. Additionally, it is the perfect channel to reach people who are not familiar with digital environments.
To implement transactional voice campaigns, a company must integrate voice APIs that allow call automation and use an interactive voice response (IVR) system to guide users through different options and collect their responses in a structured and efficient way.
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An unprecedented ROI in your transactional and promotional Marketing actions
More than 20 years experience
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