WhatsApp Business API

Integrate WhatsApp Business API into your multichannel marketing strategy.

Improve your customer service and stand out in today's competitive market.
Provide your customers with an exceptional and distinctive experience by being able to communicate with you through the most popular messaging app, WhatsApp.

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Discover now how to start using WhatsApp in your business with the support of our experts.

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What is WhatsApp Business API?

WhatsApp Business API is Meta's official solution designed for companies that need to manage large volumes of conversations efficiently and scalably.

Be part of the WhatsApp Business Platform, which allows integration with CRMs, chatbots, and customer service systems to enhance business-to-customer communication.

Unlike the WhatsApp Business app, this API does not have its own interface and must be used through integrations with external platforms, allowing for automated responses, bulk messaging under Meta's policies, and improved customer experience with intelligent conversational flows.

WhatsApp Business API facilitates automated, direct, personalized, and large-scale communication with your customers.

98% open rate

of WhatsApp messages

+ 2 billion users,

around 33% of the world population

42 million messages

sent each day

Average of 38 minutes a day

in the use of this channel

76% of users

from WhatsApp wants to communicate with businesses

What can I do with WhatsApp Business API and 360NRS?

WhatsApp Business API, together with 360NRS solutions, allows you to transform communication with your customers, improving the experience and optimizing large-scale message management.

With our technology, you can automate conversations, send bulk messages under Meta's rules, manage responses with chatbots, integrate WhatsApp into your CRM or customer service software, and much more.
At 360NRS, we offer two ways to leverage the WhatsApp Business API based on your company's needs: you can manage your WhatsApp campaigns directly through our WhatsApp integration API in your system.

Automate customer support with chatbots and smart responses.
Send transactional notifications such as order confirmations, reminders, and real-time updates.
Launch marketing campaigns with personalized and segmented promotional messages.
Integrate WhatsApp with your CRM, ERP, or any customer service software.
Facilitate payments and purchasing processes directly from WhatsApp.

Start today with your WhatsApp campaigns or API integrations

Sign up for free on 360NRS and start sending messages to your customers or integrate WhatsApp Business API with your system.

Use WhatsApp Business API to boost your business

Discover the use of WhatsApp for businesses.

Key results for companies using WhatsApp

0 Increase in the speed of customer service.

0 Increase in sales.

0 Increase in conversions.

Implement WhatsApp Business API in your business strategy

Integrating WhatsApp for business into your communication strategy requires careful planning and a strategic approach.

It is crucial to have an expert team in communication technologies and digital marketing like 360nrs to ensure effective implementation in line with WhatsApp regulations.
Introduce WhatsApp for business and maximize your multichannel strategy with the world's most popular instant messaging app. WhatsApp API provides you with the tools you need to increase interaction and improve the efficiency of your customer service:

Templates management

Multimedia campaigns

Custom fields

Global Reach

Add WhatsApp to your website

Verified business account

100% real Compromise

Try our platform without commitment and perform tests without costs

Be free! Hire our service with no commitment.

Use cases for WhatsApp Business API

WhatsApp Business API is the ideal solution for businesses looking to automate and optimize communication with their customers. You will be able to manage interactions at a large scale, providing a fast, personalized, and efficient experience.

With WhatsApp Business API, your company can provide instant responses, effective marketing campaigns, and top-tier customer support.

WhatsApp Business API for Marketing

Boost your promotional communication with WhatsApp Business API, the perfect tool for creating impactful messages.

Establish a direct and personalized communication with your audience to inform about promotions, announce the launch of new services and increase the sales of your products.
With WhatsApp Business reach your customers in an effective and attractive way.
Send captivating campaigns, share visually appealing offers and encourage direct interaction with your customers. Your WhatsApp messages can include images, videos, buttons, locations and direct links to your website.

Send promotions and discount codes.
Create an exclusive loyalty club for your most loyal customers.
Reward your customers with VIP or special offers.
Recover abandoned carts, turning lost opportunities into successful sales.

Customer service with WhatsApp Business API

Optimize your customer service with WhatsApp Business API and provide immediate assistance to your customers.

WhatsApp has become an essential tool for customer service. Now, you have the ability to respond agilely to conversations with your customers.
Elevate the quality of your support service, providing your customers with immediate assistance.
The immediacy of WhatsApp Business API allows you to always be available, building solid relationships and fostering trust in your brand. Furthermore, it will help you to know firsthand the opinions of your customers.

Configure quick replies, indicate opening hours, show your address and your website.
Improve customer satisfaction.
Collect data and specific characteristics of consumers.
Boost your reputation by getting reviews from your customers.
Solve incidents and queries from your customers.

Send reminders, notifications, and other transactional messages via WhatsApp Business API

Carry out the sending of transactional messages, such as registration confirmations, double factor authentication, and order receipt confirmations.

Keep your customers informed at all times through reminders and instant notifications.
Whether reminding important appointments, providing crucial updates, confirming orders and deliveries, or sharing relevant information, it directly connects with your audience agilely and effectively.
Thanks to WhatsApp, your customers can:

Confirm or modify your appointments.
Track your orders in real time.
Send personalized reminders.
Send OTP passwords.

Register now and boost your business through WhatsApp messages Enjoy FREE BALANCE without hidden costs and without commitment.

Analyze and optimize your WhatsApp campaigns

Examine in detail all the interactions of your users, obtain valuable reports with which you will be able to optimize your campaigns, create new ones based on your results and increase your sales.

Complete message statistics sent, delivered, rejected, read, and clicks within a specific time range.

Know the specific interaction for each button.

100% real Compromise

Try our platform and start sending your campaigns via WhatsApp!

Frequently asked questions about WhatsApp Business API from 360nrs

Answer all your questions about WhatsApp Business API

What is WhatsApp Business API and how can it benefit my company?

WhatsApp Business API is an advanced solution that allows companies to communicate with their customers in an automated and personalized way on a large scale, offering features such as multimedia sending, interactive chats, and automated messages.

How can I implement WhatsApp Business API to improve communication with my customers?

You can implement the WhatsApp Business API by integrating it into your CRM system or any other business platform to automate communications, manage customer inquiries, and send important notifications efficiently.

What advantages does the WhatsApp business chat offer over traditional messaging platforms?

The WhatsApp business chat provides a direct and personalized channel to interact with customers, offering a high open rate and the ability to send multimedia-rich messages, significantly improving engagement.

How is the WhatsApp Business API used to send automated messages?

The WhatsApp Business API allows you to set up automated WhatsApp Business messages, such as initial greetings, responses to frequently asked questions, and transactional notifications, improving customer service efficiency.

What requirements are necessary to contract WhatsApp Business API?

To use the WhatsApp Business API, you only need a verified business account and a phone number capable of receiving calls or SMS, whether mobile or landline.

How can a WhatsApp API chatbot transform customer service in my business?

A WhatsApp API chatbot can automatically handle common queries, offer instant responses 24/7, and escalate more complex cases to human agents, increasing the speed and quality of customer service.

Is it possible to integrate WhatsApp Web Business into my digital marketing strategy?

Yes, you can integrate WhatsApp Web Business into your digital marketing strategy to manage communications and campaigns directly from a web browser, facilitating team collaboration and large-scale message management.

What is WABA and how can it help my company reach its customers globally?

WABA (WhatsApp Business API) allows companies to send global communications through WhatsApp, leveraging its worldwide reach to interact with customers in real-time, making it ideal for marketing campaigns and customer support.

What are the main features of the WhatsApp Business API that differentiate WABA from other solutions?

WABA offers unique features such as mass messaging, support for multimedia messages, integration of interactive buttons, and response automation, making it a powerful tool for business communication.

How can I use the official WhatsApp API to optimize marketing campaigns in my company?

The official WhatsApp API allows you to customize and automate marketing campaigns, using approved templates to send offers, updates, and promotions directly to customers' phones, increasing campaign effectiveness.