WhatsApp API

Integrate WhatsApp with your software to automate and manage messages with our secure, scalable, and flexible API.

Facilitate message automation, real-time interaction, and advanced conversation management through webhooks and dynamic templates. Optimize your business communication with a fast integration compatible with multiple programming languages.

Discover now how to start using WhatsApp in your business with the support of our experts.

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What is the 360NRS WhatsApp API and how does it work?

Automate and manage WhatsApp in your software with our integration API

Our WhatsApp API allows any software or application to connect, enabling the automated sending and receiving of messages. Designed for developers, it offers fast and secure integration with multiple advanced features.

With a scalable architecture and support for multiple programming languages, the API enables real-time conversation management, optimizes communication flows, and enhances user experience.

Quick integration with official SDKs and libraries.
Compatibility with multiple languages, such as PHP, Node.js, Python, Java, C#, Ruby, and more.
Real-time webhooks to receive instant notifications of messages and events.
Advanced security with token-based authentication to protect data.

Simplify the integration of WhatsApp into your system and take communication to the next level.

How does the 360NRS API work for WhatsApp?

Designed to integrate in just a few steps with multiple programming languages, our API offers a scalable and efficient solution for business communication.

Through WhatsApp you can have real-time conversations with your customers, regardless of their geographic location. Send more attractive mass communications, including images, videos, location, documents, or buttons, offering a more interactive experience.

Secure
authentication

Connection with a unique token for maximum security (ISO 27001).

Real-time
Webhooks

Receive instant notifications of new messages.

Automated Messages

Use templates, dynamic responses, and chatbots.

Compatibility with multiple languages

PHP, Node.js, Python, Java, C#, Ruby, etc.

High scalability

Ideal for e-commerce, CRMs, and business systems.

Benefits of the 360NRS WhatsApp API

Automation, security, interaction, and full control

Advanced Automation
Automate communication with smart bots and predefined message flows to improve efficiency and reduce response time.
Real-time interaction
Receive and respond to messages instantly thanks to webhooks that enable real-time synchronization with your systems.
Advanced customization
Customize messages for each user with dynamic variables in templates, creating a more personalized and relevant experience.
Monitoring and data analysis
Access detailed reports to analyze message performance, measure the impact of communications, and optimize your strategy.
Global coverage with high delivery
Send messages to customers anywhere in the world with an optimized delivery rate to ensure maximum effectiveness.
Flexible and scalable integration
Our API adapts to any need, from small startups to large corporations with high traffic volumes.
Security and ISO 27001 regulatory compliance
Our API meets the highest security standards, ensuring data protection and compliance with international regulations.

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Quick integration with official SDKs and libraries

Connect WhatsApp with your system in just a few steps.

Our WhatsApp API works through requests that return responses in JSON format, allowing integration with virtually any modern programming language.

If your development language can process JSON data, you can easily connect WhatsApp with your system and automate message sending and receiving.

Available integration languages

Some of the most commonly used languages to integrate our API include JavaScript, Go, Swift, Kotlin, Perl, or Rust, among others. However, we provide specific examples and support for the following languages:

PHP – Ideal for integrating WhatsApp into web applications and backend systems.
Node.js – Optimal for developing real-time applications and chatbots.
Python – Perfect for automation, data analysis, and artificial intelligence.
Java – Used in large enterprise systems and mobile applications.
C# – Ideal for integrations in Microsoft environments and software development.
Ruby – Agile language for web applications and process automation.
Shell (cURL) – Perfect for executing API requests from the Linux terminal or automated systems.

If you use another language, you only need to be able to process JSON responses to integrate our API easily.

Implement WhatsApp API in your communication strategy

Integrating WhatsApp API into your business enables you to automate customer communication, improve user support, and optimize processes across digital channels.

With the 360NRS solution, you can manage conversations in a structured way and comply with WhatsApp regulations, ensuring efficient and scalable use.
Our API allows you to send and receive automated messages, personalize interactions, and monitor communication with your clients in real time.
Discover how to integrate WhatsApp API into your system with detailed code examples and implementation guides using best practices to connect WhatsApp with your application:

WhatsApp PHP API

WhatsApp JAVA API

WhatsApp Node.JS API

WhatsApp #C API

WhatsApp Python API

WhatsApp Shell API

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Real use cases of the WhatsApp API

Optimize and automate communication with your software.

Automation with Chatbots

Implement smart chatbots to answer frequently asked questions, process orders, and automate customer interactions at any time.

Real-Time Notifications and Alerts

Send instant alerts for appointment reminders, order updates, or security notifications directly on WhatsApp.

Authentication and OTP Sending

Use WhatsApp to send verification codes (OTP) and strengthen the security of accesses, transactions, and account recovery.

Integration with CRMs and ERPs

Sync conversations with your CRM or ERP to manage customers, automate follow-ups, and improve team productivity.

AI-Assisted Customer Support

Enable quick responses with AI, assign conversations to human agents when needed, and improve customer satisfaction.

Scheduled and Bulk Messages

Automate personalized bulk messaging with dynamic data and smart segmentation for marketing campaigns, surveys, and notifications.

Automated Confirmations and Follow-ups

Send interactive messages so users can confirm appointments, orders, or accept terms with a single click inside WhatsApp.

Global Expansion with Multilingual WhatsApp

Integrate the API with multilingual systems and personalize responses based on the user's region, facilitating communication in international markets.

Ready to get started with our WhatsApp API?

Integrate WhatsApp into your system in just minutes and automate customer communication.
Try our API with no commitment and discover how easy it is to manage messages, notifications, and chatbots from your platform.

Do not confuse our WhatsApp API with WhatsApp Business API

Both solutions allow sending messages via WhatsApp, but they are designed for different types of integration and business needs.

WhatsApp Business API is Meta's official solution, designed for companies that need to manage customer conversations at scale and automate communication processes. On the other hand, our WhatsApp connection API is aimed at developers and allows integrating WhatsApp with any proprietary software or system flexibly.

WhatsApp Business API

Meta's official solution for businesses that require an automated and structured support channel.

It does not have its own interface and must be used through integrations with external platforms. Our solution at 360NRS makes it easy to integrate WhatsApp Business API into your company.
Designed for companies handling a high volume of interactions and requiring automation in customer management.
Requires Meta approval for activation and is subject to its usage policies.
Companies must use Meta pre-approved templates for proactive messages, ensuring compliance with WhatsApp regulations.
Allows automating responses and communication flows through advanced chatbots and integration with support and sales platforms.
Ideal for customer service, transactional notifications, and large-scale structured communication campaigns.
Access metrics and detailed reports on message performance, customer interaction, and campaign effectiveness.

WhatsApp Connection API

Designed for developers who need to integrate WhatsApp into their systems or applications flexibly.

Solution designed for developers who need to integrate WhatsApp into their applications, CRMs, or proprietary systems without depending on Meta.
Compatible with multiple programming languages such as PHP, Python, Java, JavaScript, Node.js, C#, among others, making implementation easier in different environments.
Does not require Meta approval or validation processes, allowing for a quick and unrestricted integration.
Enables the sending and receiving of real-time automated messages without needing pre-approved templates.
Greater control over communication, with the ability to manage custom workflows and adapt the API to any technical requirement.
Ideal for integrating WhatsApp into notification platforms, conversational bots, customer service software, and automation systems.

At 360NRS, we offer both solutions based on your company's needs. If you're looking for an official integration with Meta support and advanced tools, WhatsApp Business API is the best option. If you need a flexible solution for developers that you can freely adapt to your systems, our WhatsApp Connection API is the ideal alternative.

If you want to learn more about WhatsApp Business API, access here: WhatsApp Business API

Not sure which WhatsApp solution is best for your business?

Don't worry, our team of experts is here to help you. Request a demo and we will advise you with no commitment to find the best option for your company.

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Frequently Asked Questions about the WhatsApp API of 360NRS

Resolve all your technical questions about the integration and functionality of our WhatsApp API.

What technical requirements do I need to integrate the 360NRS WhatsApp API?

To integrate our API, you need access to a server with Internet connectivity, compatibility with RESTful HTTP requests, and a 360NRS account to obtain access credentials.

Can I receive WhatsApp messages in my system using the API?

Yes, our API allows receiving WhatsApp messages in real-time via Webhooks, facilitating response automation and integration with CRMs or chatbots.

Is it possible to send multimedia files through the WhatsApp API?

Yes, you can send images, videos, documents, and voice notes using our API, facilitating enriched communication with users.

How are delivery and read statuses managed in the API?

Our API provides real-time delivery, read, and receipt confirmations, allowing you to track interactions via Webhooks.

Are there limits on the number of messages I can send with the WhatsApp API?

Our API does not impose volume restrictions, so you can send as many messages as needed. However, it is important to consider WhatsApp's usage policies and ensure that your messages comply with best practices to avoid blocking.

Can I integrate the WhatsApp API into a customer service bot?

Yes, our API is fully compatible with chatbots, allowing response automation and conversational flows in WhatsApp to improve customer service.

How does 360NRS ensure security in the integration of the WhatsApp API?

Our API uses encryption in transit, authentication via tokens, and secure HTTPS connections to protect information and ensure integration security.